Terms of use

Terms & Conditions

Welcome to Taxina Mobility Pvt Ltd! These Terms and Conditions (“Terms”) govern your use of our website and mobile application services. By accessing and using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our services.

User Eligibility

1.1 Age Requirement:
You must be at least 18 years old to use our services. By using our services, you represent and warrant that you are 18 years of age or older.
1.2 Account Registration:
To access certain features of our services, you may be required to create an account. You are responsible for providing accurate and complete information during the registration process. You agree to keep your account credentials confidential and not to share them with any third party. You are solely responsible for any activity that occurs under your account.

Cab-Hailing Services

2.1 Service Availability: Our cab-hailing services are available in specific areas and subject to vehicle availability. We strive to provide a reliable and convenient service, but we do not guarantee the availability of our services at all times or in all locations.
2.2 User Conduct: When using our services, you agree to comply with all applicable laws and regulations. You must not engage in any illegal, fraudulent, or abusive activities, including but not limited to harassing drivers or other users, damaging vehicles, or misusing our platform.
2.3 Fare Calculation and Payment: The fare for your ride is calculated based on various factors, including distance, time, and other applicable charges. You agree to pay the fare and any additional charges incurred for the use of our services. We may use third-party payment processors to process your payments securely.
2.4 Cancellation and No-show Policy: If you need to cancel your booking, please do so within the specified time frame to avoid cancellation fees. If you fail to show up for a booked ride without canceling, you may be charged a no-show fee.

Intellectual Property

3.1 Ownership: All intellectual property rights related to our website, mobile application, and content, including trademarks, logos, and copyrights, are owned by Taxina Mobility Pvt Ltd. You are granted a limited, non-exclusive, and non-transferable license to use our services for personal, non-commercial purposes.
3.2 Prohibited Use You must not modify, distribute, reproduce, publish, transmit, create derivative works, or exploit any part of our services or content without our prior written consent.

Limitation of Liability

4.1 Disclaimer: Our services are provided on an “as is” and “as available” basis, without any warranties or representations, either expressed or implied. We do not guarantee the accuracy, reliability, or completeness of the information or content provided on our platform.
4.2 Limitation of Liability: To the maximum extent permitted by law, Taxina Mobility Pvt Ltd and its affiliates, directors, officers, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services.

Indemnification

You agree to indemnify and hold Taxina Mobility Pvt Ltd and its affiliates, directors, officers, employees, and agents harmless from any claims, liabilities, damages, losses, costs, or expenses arising out of or in connection with your use of our services or violation of these Terms.

Modification of Terms

We reserve the right to modify these Terms at any time. Any changes we make will be effective immediately upon posting the updated Terms on our website. Your continued use of our services after the posting of updated Terms constitutes your acceptance of the modified Terms.

Termination

We may, at our discretion, terminate or suspend your access to our services without prior notice for any reason, including but not limited to violation of these Terms.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the jurisdiction of Salem, Tamilnadu, India. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Salem, Tamilnadu, India.

Contact Us

If you have any questions, concerns, or requests regarding these Terms, please contact us at contact@taxina.in
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.